GDPR Policy
This page summarises how Fencing Company Nuneaton meets UK GDPR requirements when handling personal data for fencing quotes and customer contracts.
See also: Privacy Policy · Terms & Conditions · Cookies Policy
Last updated: 9 June 2026
Data controller
Fencing Company Nuneaton - Installations and Repairs Contractor
7 Elderberry Drive, Nuneaton, CV10 9AR
Email: info@fencingcompanynuneaton.co.uk
Phone: 02476 570450
Scope
This policy applies to personal data we process about customers, enquirers and website users in connection with fencing installation and repair services across Nuneaton and Warwickshire.
Lawful bases for processing
| Activity | Data used | Lawful basis |
|---|---|---|
| Responding to quote enquiries | Name, phone, email, postcode, job details, photos | Legitimate interests / steps prior to contract |
| Providing written quotes and carrying out work | Contact details, site address, contract records | Contract |
| Accounting and tax records | Customer name, address, payment records | Legal obligation / legitimate interests |
| Website analytics (if enabled with consent) | Cookie identifiers, usage data | Consent |
| Non-essential marketing (if used) | Contact details | Consent |
Data we process
Categories include identity and contact data, property location data, enquiry content, photographs you submit, correspondence, and financial records for completed jobs. We minimise data to what is needed for quoting and delivering fencing work.
International transfers
Some service providers (for example, our quote form host Tally) may process data outside the UK. Where this occurs, we rely on appropriate safeguards such as adequacy regulations or standard contractual clauses.
Retention
- Quote enquiries not proceeding to contract: typically up to 24 months
- Completed job records: up to six years for business and tax purposes
- Cookie consent records: as set out in our Cookies Policy
Your GDPR rights
You have the right to:
- Be informed about how we use your data (this policy and our Privacy Policy)
- Access a copy of your personal data
- Rectify inaccurate data
- Erase data in certain circumstances
- Restrict or object to processing in certain circumstances
- Data portability where processing is automated and based on contract or consent
- Withdraw consent at any time where processing relies on consent
Requests: info@fencingcompanynuneaton.co.uk. We respond within one month unless an extension is permitted.
Data breaches
We maintain procedures to detect, report and investigate personal data breaches. Where required, we notify the ICO and affected individuals without undue delay.
Complaints
Contact us first so we can resolve your concern. You may also contact the ICO: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF — ico.org.uk/make-a-complaint.